Bankers/ Lenders behave differently and rather
rudely once the account becomes NPA it seems they simply want to use all
the tools laid down in the rule book. They would Fire, insult and pressurize
the borrower to repay loan. They are not wrong but the use of all these tactics
is not appreciable. Probably lenders believe that business is without risk and
full of certainty. In their view, the business can not go wrong and if goes, it
is because of malafide intentions of the borrower. Hence in the process of
using all the tools available with them, they forget that the business was
properly analysed by themselves only and any drastic action will hurt the poor
people most. They use every tactic of
recovery at any cost.
Lenders who
till recently were boasting their lending capabilities by referring the
successful borrower, suddenly start distancing themselves from the borrower as
if he is swine flu patient. Top to bottom banking officials , politicians ,
investigative agencies and so on try to reprimand him . They behave as if they
don't know him, nobody wants to tell the world that the same borrower was their
most sought after golden goose well kept secret . Till recently they were
boosting of knowing this high profile borrower and now ???!!! What happened ,
what went wrong, don't you know business is full of uncertainty . Bankers only
appraised the proposal, recommended at various level and sanctioned . If
everything is transparent , no need to hide the fact. Help him, take care of
him and try to make him stand again. No doubt if the intentions of the borrower are wrong, fund is
diverted, he deserves to be punished . Lenders have no right to sit on
securities and take the life of hundreds of people for granted . There should make
every effort to revive the unit so the life of thousands of poor people can be saved. There should not be one sided blame
on the borrower only , if we share the earning in good time why not take responsibility
in tough time . CIBIL reports should be used for better judgment , it should
not be an obstacle. I firmly believe if the lenders behave in matured way and
help the NPA borrower, they can recover substantial money which is infact
public money.
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